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FREE SHIPPING WORLDWIDE WE DO NOT RESTOCK ANYTHING ONCE SOLD OUT. EVERYTHING WE MAKE IS EXCLUSIVE. FREE SHIPPING WORLDWIDE WE DO NOT RESTOCK ANYTHING ONCE SOLD OUT. EVERYTHING WE MAKE IS EXCLUSIVE. FREE SHIPPING WORLDWIDE WE DO NOT RESTOCK ANYTHING ONCE SOLD OUT. EVERYTHING WE MAKE IS EXCLUSIVE. FREE SHIPPING WORLDWIDE WE DO NOT RESTOCK ANYTHING ONCE SOLD OUT. EVERYTHING WE MAKE IS EXCLUSIVE. FREE SHIPPING WORLDWIDE WE DO NOT RESTOCK ANYTHING ONCE SOLD OUT. EVERYTHING WE MAKE IS EXCLUSIVE. FREE SHIPPING WORLDWIDE WE DO NOT RESTOCK ANYTHING ONCE SOLD OUT. EVERYTHING WE MAKE IS EXCLUSIVE. FREE SHIPPING WORLDWIDE WE DO NOT RESTOCK ANYTHING ONCE SOLD OUT. EVERYTHING WE MAKE IS EXCLUSIVE. FREE SHIPPING WORLDWIDE WE DO NOT RESTOCK ANYTHING ONCE SOLD OUT. EVERYTHING WE MAKE IS EXCLUSIVE. FREE SHIPPING WORLDWIDE WE DO NOT RESTOCK ANYTHING ONCE SOLD OUT. EVERYTHING WE MAKE IS EXCLUSIVE. FREE SHIPPING WORLDWIDE WE DO NOT RESTOCK ANYTHING ONCE SOLD OUT. EVERYTHING WE MAKE IS EXCLUSIVE.

Refund policy

RETURN AND EXCHANGE POLICIES

- We do not offer free returns and exchanges therefore the customer is responsible for postage costs regarding returns and exchanges.

- Returns and exchanges (subject to availability) will be given up to 7 days from when the product was received and in perfect selling condition and unworn. Tags must be included and unbroken. Please contact contact@ztinternational.co if you wish to return or exchange a product.

- All items are inspected thoroughly before a return / exchange is processed. Items found worn/used/unsellable will be rejected and returned back to you. If you receive a faulty item, please let us know via email within 7 days of receipt as we cannot assist you after that time frame. Please contact support@ztinternational.co for assistance.

We cannot refund your postage costs unless the product is faulty / incorrect. If your item is faulty or incorrect, you will have to let us know within 3 days of receipt. We cannot give any refunds/assistance after this time period. Please make sure that you have carefully reviewed your order before finalizing your purchases. For more information, or if you are unsure if you are eligible for a refund or exchange, please contact us at support@ztinternational.co .


REFUND

- Refund will be provided in the form of store credit or exchange of the product.
- Based on the inspection of the returned item, you will be notified on the approval or rejection of your refund.
- If your product is approved, you will be offered either a store credit for 1 year or your product will be exchanged within 5 days.

RETURNS

- Our return policy lasts for 7 days after your purchase/delivery. Any kind of return or exchange won’t be considered after this time frame.
- To be eligible for a return, your item should be in original packing, unused and in the same condition that you received in.
- A receipt or proof of purchase is mandatory to approve your return.

ON-SALE PURCHASE

- Products purchased on sale cannot be cancelled once the order is placed and are not eligible for return/refund/exchange.

LATE OR MISSING REFUNDS

- If you haven’t received a refund yet, please check your bank account once again.

- If you still haven’t received it, contact your credit card/debit card company, it may take some time before your refund is officially posted.

- Next, contact your bank. There is often some processing time before a refund is posted.

- If you’ve done all of this and you still have not received your refund yet, please contact us at contact@ztinternational.co


SALE ITEMS

- Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

GIFTS

- If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the buyer had the order shipped to themselves to give to you later, we will send a refund to the buyer and they will find out about your return.

RIGHT TO CANCEL
- Zero Tolerance reserves the right to reject or cancel your order fulfilment of all orders on the Zero Tolerance website. We reserve the right not to accept your order for any of the following reasons:

- The product is not available / in stock.
- Your billing information is not correct or not verifiable.
- Your order has been suspected of fraudulent activity.
- We are unable to deliver to the provided address.
- In the event of misspelling, pricing or other errors or mistakes in the website information.


DATA CHECK

- Here at Zero Tolerance we take fraud and security very seriously therefore we may run multiple checks on your details before we ship your order. These checks may include verifying your address and payment details linked to your order. Any orders found to be made under fraudulent pretences will be followed up with an investigation and reported.

PRIVACY POLICY

- This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all Indian national laws and requirements for user privacy.


CUSTOMS

- Countries other than India may be subject to additional duties to be paid. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you reside in; payment of these is necessary to release your order from customs on arrival. The final value of your order does not include any additional duties required. The carrier, prior to delivery, will inform you of the additional duties. If you refuse to pay the duties to release your order, the order will subsequently be returned back to the Jaywalking warehouse and refunded. A shipping & handling fee may be deducted from your refund.


SHIPPING

- To return your product, you should mail your product to: 14/263, Indira Nagar, Lucknow. Pin code- 226016.

- You will be responsible for paying your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.




SHIPPING POLICIES

- At ZERO TOLERANCE our goal is to offer you the best shipping options, no matter where you live. We promise to provide the highest level of responsiveness to you at all times.
- All orders are processed within THE TIMELINE mentioned on product page. Orders are not shipped or delivered on weekends or holidays.

- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


DAMAGED GOODS

- For any products damaged or lost during shipping, please contact us to file a claim. Kindly save all packaging materials and damaged goods before filing a claim.


SHIPPING RATES AND DELIVERY ESTIMATES

- Shipping charges for your order will be calculated and displayed at checkout.
**Delivery delays can occasionally occur.
Out for delivery:
India - 5-6 business days. (Free)
UK – ROYAL MAIL SIGNED FOR (x days) Rs. 3,000/-
Europe – DHL WORLDWIDE SHIPPING (x days) Rs. 3,000/-
USA- DHL WORLDWIDE SHIPPING (x days) Rs. 3,000/-
Asia - DHL WORLDWIDE SHIPPING (x days) Rs. 3,000/-
Other International – DHL WORLDWIDE SHIPPING (x days) Rs. 3,000/-


SHIPMENT CONFIRMATION AND ORDER TRACKING
-Once your order has been dispatched, tracking information is provided on all orders which is included in the shipping confirmation emails sent once the order has been shipped.